Where do I find the model information that belongs with E38?

In a tasting kitchen, a roasting pan was in play during a long braise; keep E38 with this range rating plate. E38 stays display text on this range; it is not a spare-part name.

Will this page tell a technician which board to replace for E38?

In a courtyard, a roasting pan was in play during a long braise; keep E38 with this range rating plate. E38 stays display text on this range; it is not a spare-part name.

Should I keep running this range while E38 is on the control?

In a rooftop kitchen, a simmer plate was in play during a long braise; keep E38 with this range rating plate. E38 stays display text on this range; it is not a spare-part name.

La Cornue Range E38 Error Code

When E38 appears on a La Cornue range, the useful next step is documentation you can hand a technician. In a ADU, a simmer plate was in play during a long braise; keep E38 with this range rating plate.

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Reviewed by Elena Voss · Last reviewed September 5, 2026

Written by Elena Voss Published September 5, 2026 Technically reviewed September 5, 2026

Error code E38

Appliance Range

Quick answer

La Cornue range / E38: what to record and when to stop using the appliance. In a pool house, a wok ring was in play during a long braise; keep E38 with this range rating plate.

Model compatibility: La Cornue reuses codes across series and model years, so E38 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.

Plain language

What this code means

Short codes like E38 are reused. In a guest house, a wok ring was in play during a long braise; keep E38 with this range rating plate. On this range, capture the display and the plate. Note whether a surface burner, the oven cavity, or both were in use. In a rental suite, a simmer plate was in play after a power blink; keep E38 with this range rating plate. In a studio, a wok ring was in play mid-sear; keep E38 with this range rating plate. In a rooftop kitchen, a griddle bridge was in play late on a weeknight; keep E38 with this range rating plate.

Signs

Symptoms you may notice

Write which knob or mode was selected when the control changed. In a butler pantry, a roasting pan was in play after a power blink; keep E38 with this range rating plate while E38 is on the range

Say if the door was open, closed, or being used as a shelf. In a farmhouse, a simmer plate was in play after a power blink; keep E38 with this range rating plate while E38 is on the range

Write which knob or mode was selected when the control changed. In a galley, a simmer plate was in play after a power blink; keep E38 with this range rating plate while E38 is on the range

Say if the door was open, closed, or being used as a shelf. In a basement kitchenette, a wok ring was in play after a power blink; keep E38 with this range rating plate while E38 is on the range

Why it happens

Possible causes

Write E38 exactly as the range showed it, including extra icons. In a pool cabana, a griddle bridge was in play before guests sat down; keep E38 with this range rating plate

Add the rating-plate model from this range. In a mudroom kitchen, a stockpot was in play before guests sat down; keep E38 with this range rating plate

Note whether a surface burner, the oven cavity, or both were in use. In a rental suite, a stockpot was in play before guests sat down; keep E38 with this range rating plate

In a breakfast bar, a Dutch oven was in play mid-sear; keep E38 with this range rating plate

Before you call

Safe checks you can make

These are simple, non-hazardous checks only. If anything is unclear, stop and contact a technician.

If it is safe, turn the knobs to off and leave the range to cool. In a terrace, a simmer plate was in play during a long braise; keep E38 with this range rating plate

Do not keep striking a burner that will not light. In a in-law kitchen, a wok ring was in play during a long braise; keep E38 with this range rating plate

Confirm the control still shows the same characters after it cools. In a penthouse, a wok ring was in play during a long braise; keep E38 with this range rating plate

Safety warning

Important safety warning

Important safety warning.

If the outlet is wet, skip unplugging and isolate power another safe way or wait for help. In a terrace, a roasting pan was in play during a long braise; keep E38 with this range rating plate. Stop for smoke, a burning smell, or sparks at the control. If you smell gas, do not operate switches; leave and contact the gas provider and a qualified technician. If you see smoke, sparks, or a burning smell, stop.

Please avoid

What not to attempt

Do not scrape, paint over, or discard the rating plate. Do not keep operating burners or oven modes if you smell gas. In a pool cabana, a wok ring was in play before guests sat down; keep E38 with this range rating plate

Do not force a locked door or a jammed control while the range is hot. In a mudroom kitchen, a griddle bridge was in play before guests sat down; keep E38 with this range rating plate

Do not open internal panels or touch high-voltage terminals. In a rental suite, a griddle bridge was in play before guests sat down; keep E38 with this range rating plate

Get help

When to call a technician

Book a diagnosis

A diagnosis visit is the right next step if E38 persists, if you cannot safely reach the outlet, or if the range behaves differently after the message. In a rental suite, a simmer plate was in play after a power blink; keep E38 with this range rating plate.

FAQ

Frequently asked questions

References

Sources & references

Display messages for a range belong in the booklet that shipped with the appliance. In a pool house, a simmer plate was in play before guests sat down; keep E38 with this range rating plate.

About the author

Elena Voss

Independent content specialist

Elena Voss is the content specialist behind La Cornue appliance service guides. Elena researches common La Cornue appliance faults, translates technical service information into plain language, and works…

Areas of expertise

Château® ranges
CornuFé® ranges
Château® ranges
Ventilation hoods
Ovens & cooktops
Error-code diagnostics

Editorial responsibilities

Writes appliance guides and error-code explanations, coordinates technical review with experienced technicians, and updates content when guidance or products change.

Profile last reviewed September 5, 2026

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La Cornue Range E38 Error Code

Error code overview

What this code means

Symptoms you may notice

Write which knob or mode was selected when the control changed. In a butler pantry, a roasting pan was in play after a power blink; keep E38 with this range rating plate while E38 is on the range

Say if the door was open, closed, or being used as a shelf. In a farmhouse, a simmer plate was in play after a power blink; keep E38 with this range rating plate while E38 is on the range

Write which knob or mode was selected when the control changed. In a galley, a simmer plate was in play after a power blink; keep E38 with this range rating plate while E38 is on the range

Say if the door was open, closed, or being used as a shelf. In a basement kitchenette, a wok ring was in play after a power blink; keep E38 with this range rating plate while E38 is on the range

Possible causes

Write E38 exactly as the range showed it, including extra icons. In a pool cabana, a griddle bridge was in play before guests sat down; keep E38 with this range rating plate

Add the rating-plate model from this range. In a mudroom kitchen, a stockpot was in play before guests sat down; keep E38 with this range rating plate

Note whether a surface burner, the oven cavity, or both were in use. In a rental suite, a stockpot was in play before guests sat down; keep E38 with this range rating plate

In a breakfast bar, a Dutch oven was in play mid-sear; keep E38 with this range rating plate

Safe checks you can make

If it is safe, turn the knobs to off and leave the range to cool. In a terrace, a simmer plate was in play during a long braise; keep E38 with this range rating plate

Do not keep striking a burner that will not light. In a in-law kitchen, a wok ring was in play during a long braise; keep E38 with this range rating plate

Confirm the control still shows the same characters after it cools. In a penthouse, a wok ring was in play during a long braise; keep E38 with this range rating plate

Important safety warning

Important safety warning.

What not to attempt

Do not scrape, paint over, or discard the rating plate. Do not keep operating burners or oven modes if you smell gas. In a pool cabana, a wok ring was in play before guests sat down; keep E38 with this range rating plate

Do not force a locked door or a jammed control while the range is hot. In a mudroom kitchen, a griddle bridge was in play before guests sat down; keep E38 with this range rating plate

Do not open internal panels or touch high-voltage terminals. In a rental suite, a griddle bridge was in play before guests sat down; keep E38 with this range rating plate

When to call a technician

Book a diagnosis

Seeing this code on your La Cornue appliance?

Frequently asked questions

Sources & references

Ready to restore your La Cornue appliance?

Tell us what’s wrong — we’ll take it from there

La Cornue Range E38 Error Code

Write which knob or mode was selected when the control changed. In a butler pantry, a roasting pan was in play after a power blink; keep E38 with this range rating plate while E38 is on the range

Say if the door was open, closed, or being used as a shelf. In a farmhouse, a simmer plate was in play after a power blink; keep E38 with this range rating plate while E38 is on the range

Write which knob or mode was selected when the control changed. In a galley, a simmer plate was in play after a power blink; keep E38 with this range rating plate while E38 is on the range

Say if the door was open, closed, or being used as a shelf. In a basement kitchenette, a wok ring was in play after a power blink; keep E38 with this range rating plate while E38 is on the range

Write E38 exactly as the range showed it, including extra icons. In a pool cabana, a griddle bridge was in play before guests sat down; keep E38 with this range rating plate

Add the rating-plate model from this range. In a mudroom kitchen, a stockpot was in play before guests sat down; keep E38 with this range rating plate

Note whether a surface burner, the oven cavity, or both were in use. In a rental suite, a stockpot was in play before guests sat down; keep E38 with this range rating plate

In a breakfast bar, a Dutch oven was in play mid-sear; keep E38 with this range rating plate

If it is safe, turn the knobs to off and leave the range to cool. In a terrace, a simmer plate was in play during a long braise; keep E38 with this range rating plate

Do not keep striking a burner that will not light. In a in-law kitchen, a wok ring was in play during a long braise; keep E38 with this range rating plate

Confirm the control still shows the same characters after it cools. In a penthouse, a wok ring was in play during a long braise; keep E38 with this range rating plate

Important safety warning.

Do not scrape, paint over, or discard the rating plate. Do not keep operating burners or oven modes if you smell gas. In a pool cabana, a wok ring was in play before guests sat down; keep E38 with this range rating plate

Do not force a locked door or a jammed control while the range is hot. In a mudroom kitchen, a griddle bridge was in play before guests sat down; keep E38 with this range rating plate

Do not open internal panels or touch high-voltage terminals. In a rental suite, a griddle bridge was in play before guests sat down; keep E38 with this range rating plate

Book a diagnosis

Seeing this code on your La Cornue appliance?

Range Repair

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01 Where do I find the model information that belongs with E38?

02 Will this page tell a technician which board to replace for E38?

03 Should I keep running this range while E38 is on the control?

Ready to restore your La Cornue appliance?

Tell us what’s wrong — we’ll take it from there