How should I describe E13 if the display later goes blank?

In a galley, a pitcher on a shelf was in play during a grocery unload; keep E13 with this refrigerator rating plate. E13 stays display text on this refrigerator; it is not a spare-part name.

La Cornue Refrigerator E13 Error Code

Q: What is worth writing down before a visit about E13?

In a basement kitchenette, an ice bucket was in play on a heat-wave afternoon; keep E13 with this refrigerator rating plate. E13 stays display text on this refrigerator; it is not a spare-part name.

A La Cornue refrigerator showing E13 needs notes from the kitchen, not a universal fault name from a website. In a guest house, a grocery run still in bags was in play when the door had been open; keep E13 with this refrigerator rating plate.

Book a Repair (310) 570-2050

Reviewed by Elena Voss · Last reviewed September 5, 2026

Written by Elena Voss Published September 5, 2026 Technically reviewed September 5, 2026

Error code E13

Appliance Refrigerator

Quick answer

Seeing E13 on a refrigerator? Photograph the control and stop if hazards are present. In a scullery, a pitcher on a shelf was in play after a party; keep E13 with this refrigerator rating plate.

Model compatibility: La Cornue reuses codes across series and model years, so E13 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.

Plain language

What this code means

Start with the live control: E13. Write whether doors were left open or an ice cycle was running. In a outdoor kitchen, a pitcher on a shelf was in play when the door had been open; keep E13 with this refrigerator rating plate. In a butler pantry, a grocery run still in bags was in play when the door had been open; keep E13 with this refrigerator rating plate. Nothing here names a single failed part for every series. In a terrace, a pitcher on a shelf was in play after a party; keep E13 with this refrigerator rating plate. In a pool house, an ice bucket was in play when the door had been open; keep E13 with this refrigerator rating plate.

Signs

Symptoms you may notice

Say if the message is constant or only after a door opening. In a scullery, an ice bucket was in play on a heat-wave afternoon; keep E13 with this refrigerator rating plate while E13 is on the refrigerator

Record if the interior still feels cold, warm, or unchanged. In a outdoor kitchen, an ice bucket was in play during a grocery unload; keep E13 with this refrigerator rating plate while E13 is on the refrigerator

Say if the message is constant or only after a door opening. In a chef line, a door bin was in play on a heat-wave afternoon; keep E13 with this refrigerator rating plate while E13 is on the refrigerator

Why it happens

Possible causes

Write E13 exactly as the refrigerator showed it, including extra icons. In a rooftop kitchen, a pitcher on a shelf was in play after a party; keep E13 with this refrigerator rating plate

Add the rating-plate model from this refrigerator. In a ADU, a pitcher on a shelf was in play when the door had been open; keep E13 with this refrigerator rating plate

Write whether doors were left open or an ice cycle was running. In a pool house, an ice bucket was in play after a party; keep E13 with this refrigerator rating plate

In a guest house, an ice bucket was in play when the door had been open; keep E13 with this refrigerator rating plate

Before you call

Safe checks you can make

These are simple, non-hazardous checks only. If anything is unclear, stop and contact a technician.

Photograph the display and the model tag if you can reach it safely. In a studio, a grocery run still in bags was in play during a grocery unload; keep E13 with this refrigerator rating plate

Restart only as the user documentation describes. In a show kitchen, a pitcher on a shelf was in play on a heat-wave afternoon; keep E13 with this refrigerator rating plate

Close the doors and give the unit a short rest if it is safe to do so. In a terrace, a pitcher on a shelf was in play during a grocery unload; keep E13 with this refrigerator rating plate

Safety warning

Important safety warning

Important safety warning.

Internal covers, terminal blocks, and locked doors stay closed at home. In a rooftop kitchen, a grocery run still in bags was in play when the door had been open; keep E13 with this refrigerator rating plate. Stop if you hear arcing, see sparks, or smell burning at the compressor area. Never open the sealed cooling circuit. If you see smoke, sparks, or a burning smell, stop.

Please avoid

What not to attempt

Do not open internal panels or touch high-voltage terminals. Do not open or recharge the sealed refrigerant circuit. In a rental suite, a grocery run still in bags was in play during a grocery unload; keep E13 with this refrigerator rating plate

Do not bypass door locks, safety switches, or interlocks. In a breakfast bar, a pitcher on a shelf was in play on a heat-wave afternoon; keep E13 with this refrigerator rating plate

Do not keep running the refrigerator through a program that immediately fails. In a butler pantry, a pitcher on a shelf was in play during a grocery unload; keep E13 with this refrigerator rating plate

Get help

When to call a technician

Book a diagnosis

If E13 is still on the La Cornue refrigerator after a documented restart, or you are unsure, book a visit with the exact display, rating-plate model, and ZIP. In a butler pantry, a grocery run still in bags was in play when the door had been open; keep E13 with this refrigerator rating plate.

FAQ

Frequently asked questions

References

Sources & references

This archive is observational and does not replace the papers that came with the refrigerator. In a scullery, an ice bucket was in play during a grocery unload; keep E13 with this refrigerator rating plate.

About the author

Elena Voss

Independent content specialist

Elena Voss is the content specialist behind La Cornue appliance service guides. Elena researches common La Cornue appliance faults, translates technical service information into plain language, and works…

Areas of expertise

Château® ranges
CornuFé® ranges
Château® ranges
Ventilation hoods
Ovens & cooktops
Error-code diagnostics

Editorial responsibilities

Writes appliance guides and error-code explanations, coordinates technical review with experienced technicians, and updates content when guidance or products change.

Profile last reviewed September 5, 2026

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La Cornue Refrigerator E13 Error Code

Error code overview

What this code means

Symptoms you may notice

Say if the message is constant or only after a door opening. In a scullery, an ice bucket was in play on a heat-wave afternoon; keep E13 with this refrigerator rating plate while E13 is on the refrigerator

Record if the interior still feels cold, warm, or unchanged. In a outdoor kitchen, an ice bucket was in play during a grocery unload; keep E13 with this refrigerator rating plate while E13 is on the refrigerator

Say if the message is constant or only after a door opening. In a chef line, a door bin was in play on a heat-wave afternoon; keep E13 with this refrigerator rating plate while E13 is on the refrigerator

Possible causes

Write E13 exactly as the refrigerator showed it, including extra icons. In a rooftop kitchen, a pitcher on a shelf was in play after a party; keep E13 with this refrigerator rating plate

Add the rating-plate model from this refrigerator. In a ADU, a pitcher on a shelf was in play when the door had been open; keep E13 with this refrigerator rating plate

Write whether doors were left open or an ice cycle was running. In a pool house, an ice bucket was in play after a party; keep E13 with this refrigerator rating plate

In a guest house, an ice bucket was in play when the door had been open; keep E13 with this refrigerator rating plate

Safe checks you can make

Photograph the display and the model tag if you can reach it safely. In a studio, a grocery run still in bags was in play during a grocery unload; keep E13 with this refrigerator rating plate

Restart only as the user documentation describes. In a show kitchen, a pitcher on a shelf was in play on a heat-wave afternoon; keep E13 with this refrigerator rating plate

Close the doors and give the unit a short rest if it is safe to do so. In a terrace, a pitcher on a shelf was in play during a grocery unload; keep E13 with this refrigerator rating plate

Important safety warning

Important safety warning.

What not to attempt

Do not open internal panels or touch high-voltage terminals. Do not open or recharge the sealed refrigerant circuit. In a rental suite, a grocery run still in bags was in play during a grocery unload; keep E13 with this refrigerator rating plate

Do not bypass door locks, safety switches, or interlocks. In a breakfast bar, a pitcher on a shelf was in play on a heat-wave afternoon; keep E13 with this refrigerator rating plate

Do not keep running the refrigerator through a program that immediately fails. In a butler pantry, a pitcher on a shelf was in play during a grocery unload; keep E13 with this refrigerator rating plate

When to call a technician

Book a diagnosis

Seeing this code on your La Cornue appliance?

Frequently asked questions

Sources & references

Ready to restore your La Cornue appliance?

Tell us what’s wrong — we’ll take it from there

La Cornue Refrigerator E13 Error Code

Say if the message is constant or only after a door opening. In a scullery, an ice bucket was in play on a heat-wave afternoon; keep E13 with this refrigerator rating plate while E13 is on the refrigerator

Record if the interior still feels cold, warm, or unchanged. In a outdoor kitchen, an ice bucket was in play during a grocery unload; keep E13 with this refrigerator rating plate while E13 is on the refrigerator

Say if the message is constant or only after a door opening. In a chef line, a door bin was in play on a heat-wave afternoon; keep E13 with this refrigerator rating plate while E13 is on the refrigerator

Write E13 exactly as the refrigerator showed it, including extra icons. In a rooftop kitchen, a pitcher on a shelf was in play after a party; keep E13 with this refrigerator rating plate

Add the rating-plate model from this refrigerator. In a ADU, a pitcher on a shelf was in play when the door had been open; keep E13 with this refrigerator rating plate

Write whether doors were left open or an ice cycle was running. In a pool house, an ice bucket was in play after a party; keep E13 with this refrigerator rating plate

In a guest house, an ice bucket was in play when the door had been open; keep E13 with this refrigerator rating plate

Photograph the display and the model tag if you can reach it safely. In a studio, a grocery run still in bags was in play during a grocery unload; keep E13 with this refrigerator rating plate

Restart only as the user documentation describes. In a show kitchen, a pitcher on a shelf was in play on a heat-wave afternoon; keep E13 with this refrigerator rating plate

Close the doors and give the unit a short rest if it is safe to do so. In a terrace, a pitcher on a shelf was in play during a grocery unload; keep E13 with this refrigerator rating plate

Important safety warning.

Do not open internal panels or touch high-voltage terminals. Do not open or recharge the sealed refrigerant circuit. In a rental suite, a grocery run still in bags was in play during a grocery unload; keep E13 with this refrigerator rating plate

Do not bypass door locks, safety switches, or interlocks. In a breakfast bar, a pitcher on a shelf was in play on a heat-wave afternoon; keep E13 with this refrigerator rating plate

Do not keep running the refrigerator through a program that immediately fails. In a butler pantry, a pitcher on a shelf was in play during a grocery unload; keep E13 with this refrigerator rating plate

Book a diagnosis

Seeing this code on your La Cornue appliance?

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01 How should I describe E13 if the display later goes blank?

02 What is worth writing down before a visit about E13?

Ready to restore your La Cornue appliance?

Tell us what’s wrong — we’ll take it from there