What is worth writing down before a visit about E02?

In a courtyard, a copper bowl was in play after a boil-dry scare; keep E02 with this cooktop rating plate. E02 stays display text on this cooktop; it is not a spare-part name.

Where do I find the model information that belongs with E02?

In a rooftop kitchen, an empty grate was in play on a quiet morning; keep E02 with this cooktop rating plate. E02 stays display text on this cooktop; it is not a spare-part name.

La Cornue Cooktop E02 Error Code

E02 is displayed information. On a La Cornue cooktop it is not, by itself, a repair plan. In a penthouse, a simmer plate was in play while a kettle was coming up; keep E02 with this cooktop rating plate.

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Reviewed by Elena Voss · Last reviewed September 5, 2026

Written by Elena Voss Published September 5, 2026 Technically reviewed September 5, 2026

Error code E02

Appliance Cooktop

Quick answer

Keep E02 with the cooktop model from the plate. Meanings vary by series. In a carriage house, a stockpot was in play during a stir-fry; keep E02 with this cooktop rating plate.

Model compatibility: La Cornue reuses codes across series and model years, so E02 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.

Plain language

What this code means

A technician can compare E02 with the actual cooktop and its booklet. In a pool cabana, a stockpot was in play after a boil-dry scare; keep E02 with this cooktop rating plate. In a guest house, a simmer plate was in play while a kettle was coming up; keep E02 with this cooktop rating plate. Write whether the cooktop was gas, induction, or another surface type if you know it. In a farmhouse, a stockpot was in play during a stir-fry; keep E02 with this cooktop rating plate. In a in-law kitchen, a grill press was in play after a boil-dry scare; keep E02 with this cooktop rating plate.

Signs

Symptoms you may notice

Record if a zone stayed hot, went dark, or never started. In a ADU, a simmer plate was in play while a kettle was coming up; keep E02 with this cooktop rating plate while E02 is on the cooktop

Note which zone was on and whether a pan was in place. In a pool house, a stockpot was in play during a stir-fry; keep E02 with this cooktop rating plate while E02 is on the cooktop

Record if a zone stayed hot, went dark, or never started. In a guest house, a stockpot was in play after a boil-dry scare; keep E02 with this cooktop rating plate while E02 is on the cooktop

Why it happens

Possible causes

Write E02 exactly as the cooktop showed it, including extra icons. In a basement kitchenette, a copper bowl was in play on a quiet morning; keep E02 with this cooktop rating plate

Add the rating-plate model from this cooktop. In a tasting kitchen, an empty grate was in play while a kettle was coming up; keep E02 with this cooktop rating plate

Write whether the cooktop was gas, induction, or another surface type if you know it. In a courtyard, an empty grate was in play during a stir-fry; keep E02 with this cooktop rating plate

In a rooftop kitchen, a tea kettle was in play after a boil-dry scare; keep E02 with this cooktop rating plate

Keep a photo of the control with your notes. In a ADU, a tea kettle was in play on a quiet morning; keep E02 with this cooktop rating plate

Before you call

Safe checks you can make

These are simple, non-hazardous checks only. If anything is unclear, stop and contact a technician.

Do not flood the surface or pry at the control glass. In a courtyard, a grill press was in play on a quiet morning; keep E02 with this cooktop rating plate

Photograph the display while the characters are still visible. In a rooftop kitchen, a copper bowl was in play while a kettle was coming up; keep E02 with this cooktop rating plate

Try a manufacturer-approved restart only if the booklet describes one. In a ADU, a copper bowl was in play during a stir-fry; keep E02 with this cooktop rating plate

Turn every zone off and let glass or grates cool before you look closely. In a pool house, an empty grate was in play after a boil-dry scare; keep E02 with this cooktop rating plate

Safety warning

Important safety warning

Important safety warning.

Cool-down first when the cooktop has been producing heat. In a mudroom kitchen, a copper bowl was in play during a stir-fry; keep E02 with this cooktop rating plate. If you smell gas, leave the area and contact the gas provider. If you smell gas, do not operate switches; leave and contact the gas provider and a qualified technician. If you see smoke, sparks, or a burning smell, stop.

Please avoid

What not to attempt

Do not order a part from E02 without an on-site confirmation. Do not keep operating burners or oven modes if you smell gas. In a carriage house, an empty grate was in play during a stir-fry; keep E02 with this cooktop rating plate

Do not scrape, paint over, or discard the rating plate. In a pool cabana, an empty grate was in play after a boil-dry scare; keep E02 with this cooktop rating plate

Do not force a locked door or a jammed control while the cooktop is hot. In a mudroom kitchen, a tea kettle was in play on a quiet morning; keep E02 with this cooktop rating plate

Do not open internal panels or touch high-voltage terminals. In a rental suite, a tea kettle was in play while a kettle was coming up; keep E02 with this cooktop rating plate

Get help

When to call a technician

Book a diagnosis

Share E02, the cooktop type, what it was doing, and your ZIP. Repair, if needed, follows inspection and an estimate. In a guest house, a simmer plate was in play while a kettle was coming up; keep E02 with this cooktop rating plate.

FAQ

Frequently asked questions

References

Sources & references

Rating-plate documents outrank any website listing. In a carriage house, a tea kettle was in play while a kettle was coming up; keep E02 with this cooktop rating plate.

About the author

Elena Voss

Independent content specialist

Elena Voss is the content specialist behind La Cornue appliance service guides. Elena researches common La Cornue appliance faults, translates technical service information into plain language, and works…

Areas of expertise

Château® ranges
CornuFé® ranges
Château® ranges
Ventilation hoods
Ovens & cooktops
Error-code diagnostics

Editorial responsibilities

Writes appliance guides and error-code explanations, coordinates technical review with experienced technicians, and updates content when guidance or products change.

Profile last reviewed September 5, 2026

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La Cornue Cooktop E02 Error Code

Error code overview

What this code means

Symptoms you may notice

Record if a zone stayed hot, went dark, or never started. In a ADU, a simmer plate was in play while a kettle was coming up; keep E02 with this cooktop rating plate while E02 is on the cooktop

Note which zone was on and whether a pan was in place. In a pool house, a stockpot was in play during a stir-fry; keep E02 with this cooktop rating plate while E02 is on the cooktop

Record if a zone stayed hot, went dark, or never started. In a guest house, a stockpot was in play after a boil-dry scare; keep E02 with this cooktop rating plate while E02 is on the cooktop

Possible causes

Write E02 exactly as the cooktop showed it, including extra icons. In a basement kitchenette, a copper bowl was in play on a quiet morning; keep E02 with this cooktop rating plate

Add the rating-plate model from this cooktop. In a tasting kitchen, an empty grate was in play while a kettle was coming up; keep E02 with this cooktop rating plate

Write whether the cooktop was gas, induction, or another surface type if you know it. In a courtyard, an empty grate was in play during a stir-fry; keep E02 with this cooktop rating plate

In a rooftop kitchen, a tea kettle was in play after a boil-dry scare; keep E02 with this cooktop rating plate

Keep a photo of the control with your notes. In a ADU, a tea kettle was in play on a quiet morning; keep E02 with this cooktop rating plate

Safe checks you can make

Do not flood the surface or pry at the control glass. In a courtyard, a grill press was in play on a quiet morning; keep E02 with this cooktop rating plate

Photograph the display while the characters are still visible. In a rooftop kitchen, a copper bowl was in play while a kettle was coming up; keep E02 with this cooktop rating plate

Try a manufacturer-approved restart only if the booklet describes one. In a ADU, a copper bowl was in play during a stir-fry; keep E02 with this cooktop rating plate

Turn every zone off and let glass or grates cool before you look closely. In a pool house, an empty grate was in play after a boil-dry scare; keep E02 with this cooktop rating plate

Important safety warning

Important safety warning.

What not to attempt

Do not order a part from E02 without an on-site confirmation. Do not keep operating burners or oven modes if you smell gas. In a carriage house, an empty grate was in play during a stir-fry; keep E02 with this cooktop rating plate

Do not scrape, paint over, or discard the rating plate. In a pool cabana, an empty grate was in play after a boil-dry scare; keep E02 with this cooktop rating plate

Do not force a locked door or a jammed control while the cooktop is hot. In a mudroom kitchen, a tea kettle was in play on a quiet morning; keep E02 with this cooktop rating plate

Do not open internal panels or touch high-voltage terminals. In a rental suite, a tea kettle was in play while a kettle was coming up; keep E02 with this cooktop rating plate

When to call a technician

Book a diagnosis

Seeing this code on your La Cornue appliance?

Frequently asked questions

Sources & references

Ready to restore your La Cornue appliance?

Tell us what’s wrong — we’ll take it from there

La Cornue Cooktop E02 Error Code

Record if a zone stayed hot, went dark, or never started. In a ADU, a simmer plate was in play while a kettle was coming up; keep E02 with this cooktop rating plate while E02 is on the cooktop

Note which zone was on and whether a pan was in place. In a pool house, a stockpot was in play during a stir-fry; keep E02 with this cooktop rating plate while E02 is on the cooktop

Record if a zone stayed hot, went dark, or never started. In a guest house, a stockpot was in play after a boil-dry scare; keep E02 with this cooktop rating plate while E02 is on the cooktop

Write E02 exactly as the cooktop showed it, including extra icons. In a basement kitchenette, a copper bowl was in play on a quiet morning; keep E02 with this cooktop rating plate

Add the rating-plate model from this cooktop. In a tasting kitchen, an empty grate was in play while a kettle was coming up; keep E02 with this cooktop rating plate

Write whether the cooktop was gas, induction, or another surface type if you know it. In a courtyard, an empty grate was in play during a stir-fry; keep E02 with this cooktop rating plate

In a rooftop kitchen, a tea kettle was in play after a boil-dry scare; keep E02 with this cooktop rating plate

Keep a photo of the control with your notes. In a ADU, a tea kettle was in play on a quiet morning; keep E02 with this cooktop rating plate

Do not flood the surface or pry at the control glass. In a courtyard, a grill press was in play on a quiet morning; keep E02 with this cooktop rating plate

Photograph the display while the characters are still visible. In a rooftop kitchen, a copper bowl was in play while a kettle was coming up; keep E02 with this cooktop rating plate

Try a manufacturer-approved restart only if the booklet describes one. In a ADU, a copper bowl was in play during a stir-fry; keep E02 with this cooktop rating plate

Turn every zone off and let glass or grates cool before you look closely. In a pool house, an empty grate was in play after a boil-dry scare; keep E02 with this cooktop rating plate

Important safety warning.

Do not order a part from E02 without an on-site confirmation. Do not keep operating burners or oven modes if you smell gas. In a carriage house, an empty grate was in play during a stir-fry; keep E02 with this cooktop rating plate

Do not scrape, paint over, or discard the rating plate. In a pool cabana, an empty grate was in play after a boil-dry scare; keep E02 with this cooktop rating plate

Do not force a locked door or a jammed control while the cooktop is hot. In a mudroom kitchen, a tea kettle was in play on a quiet morning; keep E02 with this cooktop rating plate

Do not open internal panels or touch high-voltage terminals. In a rental suite, a tea kettle was in play while a kettle was coming up; keep E02 with this cooktop rating plate

Book a diagnosis

Seeing this code on your La Cornue appliance?

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01 What is worth writing down before a visit about E02?

02 Where do I find the model information that belongs with E02?

Ready to restore your La Cornue appliance?

Tell us what’s wrong — we’ll take it from there