Model overview
A cooktop used every day takes more wear than most appliances in the kitchen, and the Château 120 cooktop from La Cornue is no exception. Burners get hot, controls get wiped, and igniters are asked to work each time a burner is lit. When a zone will not heat or the touch controls flicker and lock out, the pattern often shows up on the controls first. An error code on one zone is useful to report, since it points to a single area. Households in Los Angeles and Orange County that cook most days should give the booking form the Château 120 cooktop model, the affected zone, and the code if one appears.
Château 120 cooktop is a La Cornue 47 1/4" rangetop. The model number is printed on the rating label, usually on the underside of the unit; many owners also have it on the warranty card or installation papers; match it letter for letter before booking, because a single letter can change parts.